Hi there, founder! Welcome to the FoundrsOnly support center. We know you are busy building, so we want to make resolving any issues as quick and seamless as possible.
Section 01
Need Direct Help?
If you're experiencing a technical issue, have a question about your account, or just want to share some feedback, we're always here to listen.
- Email us at: support@foundrsonly.in
Our dedicated team typically responds within 24 hours.
Section 02
Frequently Asked Questions
How do I cancel my premium subscription?
Because your subscription is managed securely by your device's app store, you must cancel it there.
For iOS: Open the Settings app > Tap your Name > Tap Subscriptions > Select FoundrsOnly and tap 'Cancel Subscription'.
For Android: Open the Google Play app > Tap your Profile icon > Tap Payments & subscriptions > Select FoundrsOnly and tap 'Cancel Subscription'.
How do I report an abusive user or inappropriate content?
We have a strict Zero-Tolerance Policy for abuse. To report a user or a post, tap the three dots (...) in the top right corner of the post or on the user's profile, and select Report. Our moderation team will review the report and take appropriate action within 24 hours.
How do I update my startup niche or funding stage?
As your company grows, your profile should too! To update your information, navigate to the Profile tab in the app, tap Edit Profile, and you can freely adjust your niche, funding stage, and bio. Note that significant changes may require brief re-verification to maintain the integrity of our community.